COVID-19 Response


The Kensington’s COVID Response

Because we care. Because we take our responsibilities seriously.

Because our residents are family… We are working continually to sustain a COVID-safe environment. We are complying with the latest recommendations and requirements issued by the Centers for Disease Control and Prevention (CDC) and our local Department of Health. Read further below on our safety measures we are taking now; subject to change pursuant to latest guidelines.

For additional information on our COVID vaccine safety measures, contact our team today to answer any questions you may have.

Team Members

  • We monitor team members for fever and symptoms of illness and test team members weekly. 
  • A team member who exhibits symptoms leaves our community immediately and resumes working on-premises only when all CDC return-to-work guidelines are met.
  • Team members wear masks and practice social distancing.
  • Team members are equipped with personal protective equipment (PPE), such as protective face shields, N95 or surgical masks, isolation gowns, and gloves. 
  • Team members wash hands and use hand sanitizer routinely throughout their shift.


  • We monitor resident temperatures and oxygen levels throughout the day.
  • Residents practice social distancing protocols while dining and when engaging in life enrichment activities. 
  • Residents wear masks when appropriate. 
  • We remind residents to wash and sanitize their hands throughout the day and give assistance, if needed. 
  • New residents will be tested for COVID prior to move in. New residents who are not yet fully vaccinated are required to quarantine up to 14 days and will be re-tested for COVID.


  • We follow guidelines from the Department of Health and CDC regarding visitation. We encourage outdoor visits as weather permits and also have designated spaces for visitation within the community. Visits are permitted in resident rooms based on resident needs.
  • Permitted visitors use a designated single point of entry into our building. 
  • Visitors must wear a mask for the duration of their visit and maintain social distancing.

Personal Protective Equipment (PPE):

  • All team members and residents, who are able, wear protective masks.
  • We stock and regularly monitor an inventory of protective masks, face shields, gloves and gowns for use by team members and residents. 

Sanitation Measures: 

  • We use CDC-approved disinfectants, including Clorox 360, throughout our community, in high-traffic areas and in resident apartments. 
  • We use Proctor and Gamble cleaning products that have been deemed effective against COVID-19. 
  • Team members retrieve deliveries outside our community and sanitize them before distribution.


  • We partner with a move management company whose team is vaccinated and upholds infection control policies and procedures that are comparable to ours. 

We are here to help. Please contact us today if you have more questions about The Kensington’s safety measures and our promise to keep loved ones safe.

For additional information on our COVID vaccine safety measures, contact our team today to answer any questions you may have.